Privacy Policy

Last updated: October 9, 2026

What data we collect

We collect information you provide when you book or complete a notarization session: name, government-issued ID (for identity verification), email address, and the document you submit for notarization. We do not store your ID document after session completion.

We collect analytics data through Google Tag Manager and Google Analytics 4 to understand how visitors find and use our services. Visitors in the European Economic Area, the United Kingdom and Switzerland are asked first, and analytics is only collected after they agree. For visitors elsewhere, analytics is on by default and you can opt out at any time with the "Opt out" button on our notice or the "Cookie settings" link in the footer. If your browser sends a Global Privacy Control signal, we treat it as an opt-out.

We also use Microsoft Clarity to understand how you interact with our website through behavioral metrics, heatmaps, and session replay. Clarity captures interaction data — clicks, scrolls, and navigation — using first- and third-party cookies and similar technologies, which we use for site optimization, diagnostics, and fraud/security purposes. Clarity is configured to mask text and form inputs by default, so the information you type (including names, contact details, and any uploaded documents) is not captured in session replays. Microsoft may use the data it collects as a joint controller in line with the Microsoft Privacy Statement. Clarity follows the same analytics choice described above: it runs only when analytics is allowed for you, and opting out stops it and clears its cookies.

Cookie categories

  • Essential: Required for the site to function. Not subject to consent.
  • Analytics: Google Analytics 4 and Microsoft Clarity — measure site performance and how visitors use the site. On by default with an opt-out in most regions; consent required in the EEA, UK and Switzerland.
  • Marketing: Google Ads — measures ad effectiveness. Requires consent.

You can change your cookie preferences at any time via the "Cookie settings" link in the footer.

Data retention

Session recordings and notarial journals are retained for seven years in accordance with Florida Statutes §117.245. Contact form submissions are retained for 90 days. Analytics data is governed by Google Analytics 4 retention settings, currently set to 14 months. You may request deletion of your personal data at any time by contacting us.

Third-party processors

We use the following third-party services: Google Analytics 4, Google Tag Manager, Google Ads, Microsoft Clarity and Microsoft Advertising (behavioral analytics — see the Microsoft Privacy Statement), EmailJS (for contact form submissions), and our remote online notarization platform provider.

Do Not Sell My Personal Information (CCPA)

We do not sell your personal information. California residents have the right to request access to, deletion of, and portability of their personal data. You can opt out of analytics at any time with the "Cookie settings" link in the footer, and we honor the Global Privacy Control (GPC) signal as an opt-out.

GDPR rights

EEA residents have the right to: access their data, request erasure, request portability, object to processing, and withdraw consent. Contact us at [email protected] to exercise these rights.

Contact

For data-related requests: [email protected]